| Technical Support - Malaysia
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Malaysia's Broadband Subscribers' Support
Page
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Aztech Technical Support
No 901, 9th Floor, Block B,
Kelana Business Centre,
97, Jalan SS7/2, Kelana Jaya,
47301 Petaling Jaya,
Selangor.(MAP)
For more Technical Support please contact us
at:
Tel : 603-7804 8450
Email : support@my.aztech.com
Operating Hours:
8.30am - 5.45pm (Open
during lunch hour)
(Monday to Friday except
Public Holidays) |
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Below are the FAQs for Malaysia BroadBand
users using DSL
Modems |
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| Broadband Router
Products | |
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HomePlug
HL100E
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| Utility |
Version 1.0
Win 98 / Win
2000 / Win ME / Win XP |
Download
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Manual & FAQ
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Version 1.2
Win 98 / Win
2000 / Win ME/ Win XP |
Download
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HL105E - with Vista
support
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| Utility |
Version 1.1
Win 98 / Win
2000 / Win ME / Win XP |
Download
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FAQ
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Version 1.1
Win 98 / Win
2000 / Win ME/ Win XP |
Download |
Troubleshooting
Guide
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Installation
guide for Vista OS
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Download
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HL105EW
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| Utility |
Version 1.2
Win 98 / Win 2000
/ Win ME / Win XP |
Download
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FAQ
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Version 1.2
Win 98 / Win 2000
/ Win ME/ Win XP |
Download |
| Troubleshooting
Guide |
Version 1.1
Win 98 / Win 2000 / Win ME/ Win XP |
Download | |
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HL108AV
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| Utility |
Version 1.0
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Download
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Installation guide for
Vista
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Version 1.0
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Download |
| Quick
Installation guide |
Version
1.0
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| Web user
guide |
Version
1.0
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Download | |
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ADSL Modem Products
DSL100U
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Q:Where can I download the
latest driver for my modem that supports Windows
XP?
A:Please download the version 2.0. Refer
to the Installation Manual. |
FTP
Download
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Q:
Where can I download the manual?
A: Please
click View for the manual |
View
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DSL206U
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Q:
Where can I download the drivers?
A: Please
download the drivers at FTP Download (Microsoft
Vista not supported)
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FTP
Download
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Q:
Where can I download the manual?
A: Please
click View for the manual
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View
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DSL208U
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Q:
Where can I download the drivers?
A: Please
download the drivers at FTP Download (Microsoft
Vista not supported)
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FTP
Download
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DSL305E
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Q: I
am using WinPoET 6.01. I cannot connect my modem
to the internet.
A: Please read this user
guide . For firmware backup, please download at
FTP Download. |
FTP
Download
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Q:
After installing WinPoET 6.01 in Windows XP,
when the system prompts for reboot, blue screen
would appear.
A: Please click on View for
the user guide
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View
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Q: I need to
convert my bridge modem into router mode.
A:
Please click on View for the user guide.
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View
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Q: Where can I
download the manual?
A: Please click View
for the manual
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View
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DSL305EU
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Q: I
have lost my CD. Where can I download the USB
drivers?
A: Please download the USB drivers
at FTP Download
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FTP
Download
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DSL306U
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Q: I
have lost my CD. Where can I download the
drivers?
A: Please download the drivers at
FTP Download |
FTP
Download
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Q:
Where can I download the manual?
A: Please
click View for the manual
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View
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DSL3100R
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Q: I
am facing disconnection issue. Is there any new
firewall feature security that I can
enable?
A: Yes. Please upgrade to this new
DSL3100R firmware, which has additional
features.
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FTP
Download
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DSL600E
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Q: My current
firmware version is 62.4.4. I couldn't connect
to 3rd party router?
A: Note: This patch is
applicable for firmware version 62.4.4 ONLY |
FTP
Download |
Q:
How to convert DSL600E bridge mode to DSL600E
router mode?
A: Please click View for the
instruction
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View
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Q: Do
I always have to enter Streamyx DNS, even when
using as router mode?
A: You may download
the DNS fixed firmware
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FTP
Download
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Updated firmware release for
DSL600E ADSL 2/2+ code.
Only upgrade to this
firmware if you are experiencing DSL line
synchronization issue.
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FTP
Download
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DSL600EU
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Q: I
have lost my CD. Where can I download the USB
drivers?
A: Please download the USB drivers
at FTP Download |
Download
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Q: Do
I always have to enter Streamyx DNS, even when
using as router mode?
A: You may download
the DNS fixed firmware.
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FTP
Download |
Updated firmware release for
DSL600EU ADSL 2/2+ code.
Only upgrade to
this firmware if you are experiencing DSL line
synchronization issue.
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FTP
Download
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DSL600EW
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Updated firmware
release for DSL600EW ADSL2/2+ code.
Only
upgrade to this firmware if you are experiencing
DSL line synchronization issue.
Only upgrade
to this firmware if the current firmware is ver
43.53.1 |
FTP
Download |
Updated firmware
release for DSL600EW that solved the WPA
issue.
Only upgrade to this firmware if the
current firmware is ver 99.53.1.
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Download |
Q: Do
I always have to enter Streamyx DNS, even when
using as router mode?
A: You may download
the DNS fixed firmware.
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FTP
Download |
Q:
Where can I download the drivers and manual?
A: Please download the drivers and manual at
FTP Download
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FTP
Download | |
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DSL906EU (Easy)
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Q: My
modem router always goes to startmodem page,
although connection established.
A: Please
read this user guide to upgrade the firmware to
19.2.8.
Please download the firmware at FTP
download |
FTP
Download
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Q:
Where can I download the manual?
A: Please
click View for the manual
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FTP
Download
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DSL906(1DA)
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Q:
Where can I download the latest DSL Router
Commander to configure the router?
A: Please
download software version 4.19 at FTP Download.
The password is password. |
FTP
Download
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Q:
Where can I download the manual?
A: Please
click View for the manual
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View | |
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DSL1100R
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Q: I
could not use Dial-on-Demand feature on firmware
25.2.3.
Q: After power off and on the
router, I can't get connected to the Internet.
A: Please upgrade to firmware 25.2.7. For
the firmware, click FTP Download
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FTP
Download |
Q:
Where can I download the manual?
A: Please
click View for the manual |
View | |
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WinPoET
Utilities
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NukePoET
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For
users who are not able to uninstall the
WinPoET. |
FTP
Download
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WinPoET Patch
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For
users who are having disconnection problems
using Winpoet Version 2.0 (CD Vol 2.0 and Vol
3.0). This patch resolves the resulting
incompatibility.
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FTP
Download
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Broadband Router Products
NA3000
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Q:Why
am I experiencing slowdown/disconnection using
my Time broadband line with the router?
A:
Please download and upgrade latest firmware
v33.2.3-002.
Important: Please read "Firmware Upgrade User
Guide" before firmware upgrade |
FTP
Download
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Wireless Products
WL635USB
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Q:
Where can I download the drivers and manual?
A: Please download the drivers and manual at
FTP Download |
FTP
Download
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WL630PCI
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Q:
Where can I download the drivers and manual?
A: Please download the drivers and manual at
FTP Download |
FTP
Download
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WL230USB - with
Vista support
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Q:
Where can I download the drivers and manual?
A: Please download the drivers and manual at
FTP Download |
Download
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WL500PC
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Q:
Where can I download the drivers?
A: Please
download the drivers at FTP Download |
FTP
Download
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Q: Where can I
download the manual?
A: Please click View
for the manual
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View | |
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WL630USB
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